ASKEDQUESTIONS
Welcome to our FAQ page! We have gathered the questions we most commonly receive to help our services. If you have a question that is not addressed here, do not hesitate to get in touch. We are always happy to help.
- Go to the set your password page on the online portal.
- Enter the email address associated with your Maroondah Leisure account and click submit.
- Follow the instructions in the email you receive to set a password for your account.
- If you do not receive an email, first check you spam and junk.
If you still have no email please contact us to check the email address associated with your account.
- Go to the set your password page on the online portal.
- Enter the email address associated with your Maroondah Leisure account and click submit.
- Follow the instructions in the email you receive to set a password for your account.
- If you do not receive an email, first check you spam and junk.
If you still have no email please contact us to check the email address associated with your account.
- Access the online portal and log in using your username and password.
- Select ‘Account‘ and choose ‘Edit Profile’.
- Edit details as required.
- Select ‘Save Changes’ at the bottom of the page.
- Access the online portal and log in using your username and password.
- Select ‘Account‘ and choose ‘Edit Profile’.
- Edit details as required.
- Select ‘Save Changes’ at the bottom of the page.
- Access the online portal and log in using your username and password.
- Select ‘Account’.
- Select ‘Payment settings’ and chose the relevant members name from the drop-down list.
- Select ‘Add new payment method’ and update as required.
- Access the online portal and log in using your username and password.
- Select ‘Account’.
- Select ‘Payment settings’ and chose the relevant members name from the drop-down list.
- Select ‘Add new payment method’ and update as required.
- Access the online portal and log in using your username and password.
- Select ‘Account’.
- Select ‘Payments’ and check the box next to the payment/s you wish to make.
- Select ‘Pay ’and enter your payment details.
- Access the online portal and log in using your username and password.
- Select ‘Account’.
- Select ‘Payments’ and check the box next to the payment/s you wish to make.
- Select ‘Pay ’and enter your payment details.
Membership freezes are not available through the online portal. Please contact your specific gym to cancel your membership directly.
Membership freezes are not available through the online portal. Please contact your specific gym to cancel your membership directly.
Membership cancellation is not available through the online portal. Please contact your specific gym to cancel your membership directly.
Membership cancellation is not available through the online portal. Please contact your specific gym to cancel your membership directly.
We offer a range of amenities including swimming pools, gyms, sports courts, and group fitness classes.
We offer a range of amenities including swimming pools, gyms, sports courts, and group fitness classes.
Some of our facilities have lockers. Please check prior visiting.
Some of our facilities have lockers. Please check prior visiting.
All of our locations offer free parking for members.
All of our locations offer free parking for members.
Yes, we offer swimming lessons for all age groups.
Yes, we offer swimming lessons for all age groups.
Our group fitness timetable is available on our website and is updated monthly. You can also get a printed schedule at our front desk.
Our group fitness timetable is available on our website and is updated monthly. You can also get a printed schedule at our front desk.
We offer a wide variety of classes including Yoga, Pilates, Zumba, HIIT, and many more.
We offer a wide variety of classes including Yoga, Pilates, Zumba, HIIT, and many more.
Yes, we have certified personal trainers available. Additional fees apply for personal training services.
Yes, we have certified personal trainers available. Additional fees apply for personal training services.
Yes, our pools are regularly maintained and chlorinated to ensure safety.
Yes, our pools are regularly maintained and chlorinated to ensure safety.
Proper athletic wear is required, including closed-toe athletic shoes.
Proper athletic wear is required, including closed-toe athletic shoes.
Yes, we offer guest passes. Speak with our front desk for more information.
Yes, we offer guest passes. Speak with our front desk for more information.
Yes, all our locations are wheelchair accessible.
Yes, all our locations are wheelchair accessible.
Our hours vary by location, but most centres are open from 5:30 AM to 9 PM.
Our hours vary by location, but most centres are open from 5:30 AM to 9 PM.
A casual visit is $20 for adults and $15 for children and seniors. This gives you access to most facilities for the day.
A casual visit is $20 for adults and $15 for children and seniors. This gives you access to most facilities for the day.
Yes, we offer a one-time 3-Day trial for Logan residents. Please bring a valid ID to claim your free trial.
Yes, we offer a one-time 3-Day trial for Logan residents. Please bring a valid ID to claim your free trial.
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